Shipping
Flat rate shipping of $12.95 (tracked service) for all orders purchased through the website and shipped within Australia. Free shipping within Australia for all orders over $150 (standard tracked services).
All of our products will be sent from Brisbane Australia. We will dispatch the item(s) within 1-3 business day. Dispatch time may take longer during sale periods.
Shipping is via Regular Parcel Post (Australia Post Service), it will take 2+ business days to arrive to most areas. However, please keep in mind that at times there may be an unusual delay in delivery by Australia Post, which we have no control of. For more information please refer to Australia Post website.
New Zealand & International orders only have full tracking when selected at Checkout. Very limited parcel location information is included with the base level shipping option.
Please feel free to contact us if you have any questions about how your order will be shipped and for any special requests.
On occasion, we may user a courier service, all services will be tracked. Please check your spam/junk mail if you don’t receive the details. Or contact us if you need any help with tracking your parcel. The sooner you notify us of a problem the better the chance we have to track down your parcel. If tracking is added on to an order that automatically includes tracking, we will insure your parcel so if by the off chance your parcel goes missing, the cost of the replacement is covered.
As we are an eco-conscious business, we make every effort to reduce landfill where possible. Occasionally, we reuse sturdy boxes, especially for larger, bulkier items as a part of our commitment to reducing waste where possible.
International Shipping
The shopping cart will calculate shipping costs for your specific order size and Country and will show all of the different options available to you. Just add the items you would like to the shopping cart and calculate shipping based on the country you would like it delivered to.
However please feel free to contact us if you have any questions.
New Zealand & International orders only have full tracking when selected at Checkout. Very limited parcel location information is included with the base level shipping option.
Please note. We are not responsible for any customs or duties charges that may apply when your order arrives. Please check with your local government if taxes or duties might apply to your order BEFORE ordering from us.